Privacy Policy

1. Who We Are

Trin Revenue Lab ("we," "us," or "our") is an AI automation and revenue systems company serving local businesses. Our website is located at trinrevenuelab.com. Our contact email is support@trinrevenuelab.com.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you visit our website or submit a form.

2. Information We Collect

We collect information you provide directly to us through our website forms, including:

• Full name
• Business name and type
• Phone number
• Email address
• Business revenue and operational details (provided voluntarily through our Revenue Audit)
• Any additional information you choose to include in a message or form field

We also collect limited technical data automatically when you visit our site, including browser type, pages visited, and referring URLs (via analytics tools). We do not sell this data.

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and schedule consultations
• Deliver our services and fulfill agreements
• Send you SMS text messages and emails related to your inquiry or our services (with your consent)
• Follow up on submitted assessments or contact forms
• Improve our website and service offerings
• Comply with legal obligations

4. SMS Text Messaging Consent

When a form on this website includes optional SMS consent checkboxes, you may choose whether to opt in to receive SMS text messages from Trin Revenue Lab. SMS consent is not required to purchase services or submit a request.

If you opt in, messages may include follow-up related to your inquiry, Revenue Audit updates, appointment reminders, scheduling confirmations, customer support, service announcements, business growth insights, and promotional messages only when separately consented.

Message and data rates may apply. Message frequency varies. Frequency depends on your interactions with Trin Revenue Lab, requested services, appointments, and communication preferences. You may opt out at any time by replying STOP. For help, reply HELP or contact us at support@trinrevenuelab.com.

No mobile information, phone numbers, or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:

• Service providers: We use GoHighLevel (CRM and SMS platform), and other trusted tools to operate our business. These providers access your data only to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If Trin Revenue Lab is acquired or merges with another entity, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. If you wish to have your data deleted, contact us at support@trinrevenuelab.com and we will process your request within 30 days.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out of SMS: Reply STOP to any text message at any time
• Opt-out of email: Click the unsubscribe link in any marketing email

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at support@trinrevenuelab.com.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use analytics tools (such as Google Analytics, if installed) to understand how visitors use our site. This data is aggregated and does not personally identify you.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

11. Data Security

Trin Revenue Lab takes reasonable administrative, technical, and physical safeguards to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is 100% secure, we use commercially reasonable measures to help protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.